CCi Surveys International Testimonials
Our experience with CCi has been excellent. The greatest contribution was showing areas where we could improve the TQM process by changing behavior and improving leadership. We have revamped our monthly director's meetings so they are oriented toward our internal customers-the department directors. The directors form the agenda and network. Management acts as a resource. That is a 180° change from the formal, management-controlled meetings we use to have.
Vice President, Health Care organization
Everything seems to be going extremely well. I've really only had a couple more challenging ones (1:1 feedback-coaching sessions), but I'm doing okay with them. One manager in (xx), for example, just isn't used to feedback. They do not have a culture of feedback there. So he was very quiet during our one-on-one, but I think he felt more comfortable by the end that the 360 is not a "got you" tool, and he will be even more comfortable when we talk with his manager and he fully realizes the positive approach-that he really owns it, not us. This has been a terrific process. I'm learning so much during these meetings-it has immensely helped me with training and development planning. I have a much clearer understanding and perspective what is needed. Your tool works so well in really getting down to the detail in a way the managers and I can truly understand, as you know.
WorldStrides
The integrity of your organization is very much appreciated in today's environment.
Business Efficacy
Your support has been and continues to be excellent. I trust we will continue to work together and build our alliance here in Europe. We appreciate your trust in us.
Managing Partner, CCi Partner in Europe
We have tried different feedback vendors. We conducted one pilot with CCi. We now use them exclusively. Their feedback process is mandatory for all of our supervisory personnel (first line, middle managers, and executives). We have had an excellent relationship for these past five years.
Vice President, Human Resources, Fleet Services
